The Touch Of ECO® RayJam™ is a solar powered, bluetooth, weather resistant, multifunction portable speaker. Powered by the sun or by mini-USB, this speaker can be paired with a cell phone, computer or any other bluetooth device. During the day the solar panel converts sunlight into enrgy, a single chare can power for up to 6 hours. This light weight, speaker has a carabiner clip so you can take it with you anywhere. The Touch Of ECO® RayJam™ can also be used for hands free phone calls and also offers an FM radio scanning option.
All orders are typically shipped and processed with in 2 to 3 business days. Packages are delivered by USPS between 5-7 business days after they are shipped out. In some cases however it can take up to 14 days depending on where you live. Once an order has shipped, a confirmation email will be sent containing a USPS tracking number that you can use to track the progress of your package.
Product returns on all damaged or defected goods are accepted with in 30 days of the customer receiving their purchase. If you received a damaged item or are unhappy with your product, please contact our customer service team for support.
Please have your order ID or voucher ready for our customer service representatives so we can assist you with your order/purchase.
If you are redeeming a Living Social order then you have already paid for the cost of the product! By entering your redemption code the price of the product is removed and you will only be asked to pay the processing or shipping on your order. This is advertised on the promotion page and on your voucher. This can be paid via Visa, Amex, Discover or Mastercard. An email confirmation will be sent once payment is complete.
Unfortunately no. Each voucher must be redeemed separately. The nominal shipping or processing charge is per voucher which means they must be redeemed one at a time.
If you receive a product that is defective or not what was originally ordered, please contact our customer service department.
Yes. The internal temp of the battery is most efficient at 32 - 104 degrees F. You are fine as long as the battery itself does not get hotter than 104 degrees. The panel itself can accept much higher temperatures than that however we recommend keeping it under shade if possible.
No. The SUNSTEP features a built light sensor that automatically turns the LEDs on when it is dark and off each morning to charge. Each SUNSTEP comes with a built in rechargeable battery that will power your SUNSTEP for up to 8 hours each night!
No. Unfortunately this promotion is only available for the contiguous 48 states plus Alaska. We currently do not ship to Hawaii, Canada, Puerto Rico or Military Bases. If you are from Canada and have ordered a voucher please contact the company you have purchased it through for a full refund.